Privacy Policy
Last updated: January 2024
At ThinkLab, we take privacy seriously — especially because many of our users are children and teens. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.
Information We Collect
We collect account information such as a name or nickname, an email address (usually a parent's or guardian's), and age range selected during sign-up. We also collect usage data, such as which lessons and games are completed, to help us personalize the learning experience and improve our content.
How We Use It
- To provide, operate, and improve the ThinkLab platform
- To personalize lesson difficulty and recommendations by age group
- To communicate account updates, billing information, and support responses
- To monitor for misuse and keep our platform safe
Children's Privacy
ThinkLab is designed with children in mind, and we are committed to complying with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA). We collect the minimum information necessary from children, require parental consent for account creation where applicable, and never allow children to post public content or contact strangers through our platform.
Cookies
We use essential cookies to keep you logged in and remember your preferences. We may use limited analytics cookies to understand how our platform is used, but we do not use cookies for third-party behavioral advertising to children.
Data Sharing
We do not sell personal data, ever. We may share limited information with trusted service providers who help us operate ThinkLab (such as payment processors and hosting providers), and only to the extent necessary for them to perform their services. These providers are contractually obligated to protect your data.
Your Rights
Parents and guardians can review, update, or request deletion of their child's personal information at any time by contacting us. You may also close an account and request full data deletion, subject to legal record-keeping requirements.
Contact
If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@thinklabbing.com.